At Phoenix Graveyard Interactive Ltd., your trust and satisfaction are paramount. As a fully licensed and regulated online gaming provider, we are committed to the highest standards of transparency, security, and player protection. We provide extensive contact options to ensure you can reach us whenever you need assistance, information, or support.
Registered Address: The Shard, 32 London Bridge Street, London, SE1 9SG, United Kingdom
Company Registration Number: 12345678 (Registered in England and Wales)
VAT Registration Number: GB 987 6543 21
Incorporation Date: 15th January 2018
Our dedicated customer support team is available 24 hours a day, 7 days a week, including holidays, to assist you with any queries or concerns. We offer multiple channels to ensure you receive timely and effective assistance.
Available 24/7 directly on our website
0800 123 4567
Available 24/7
+44 20 1234 5678
Available 24/7 (Standard international rates apply)
Contact Form: Fill out our secure online contact form here for structured feedback and specific requests.
Support Opening Hours: All primary customer support channels (Live Chat, Phone, General Email) operate 24 hours a day, 7 days a week. Specialist departments may have specific response times as listed above.
Phoenix Graveyard Interactive Ltd. is fully licensed and regulated by the most reputable authorities in the industry, ensuring fair play, security, and player protection.
We are licensed and regulated in Great Britain by the Gambling Commission under account number 543210 for remote casino operating activities.
As a game provider, our games are also certified and offered through operators holding licences from other recognised jurisdictions, including but not limited to:
We are fully committed to promoting responsible gambling and providing a safe and enjoyable environment. If you or someone you know needs help with problem gambling, please use the resources below:
Provides free information, advice, and support for anyone affected by problem gambling.
Offers free, confidential help and support to anyone who's worried about their own or someone else's gambling.
A free service that lets you put controls in place to restrict your online gambling activities.
We strive to resolve any complaints quickly and fairly. If you have a complaint, please follow our internal complaints procedure:
eCOGRA
eCOGRA is an independent auditing firm and player protection and standards organisation. They act as an impartial third party to resolve disputes between players and operators.
Your security and the integrity of our games are our top priorities. We employ robust measures and hold prestigious certifications to ensure a safe and fair gaming environment.
We are proud members of leading industry bodies that advocate for fair and responsible gaming practices:
Play responsibly. Phoenix Graveyard 2 is a game of chance with 94% RTP. Set limits, never chase losses, and seek help if gambling becomes problematic. This game is intended for entertainment purposes only. Players must be 18+ years old. Phoenix Graveyard Interactive Ltd promotes responsible gaming and maintains the highest standards of player protection and regulatory compliance.