Phoenix Graveyard Interactive Ltd.
Reimagining Gaming. Built on Integrity.
Welcome to Phoenix Graveyard Interactive Ltd., the visionary game provider behind the thrilling slot experience, Phoenix Graveyard 2. Established on 15th January 2018, we are a fully licensed and regulated online gaming developer dedicated to crafting immersive, fair, and responsible gaming content. Our mission is to push the boundaries of entertainment while upholding the highest standards of transparency, security, and player protection across all our products, including our flagship title, Phoenix Graveyard 2, available at phoenixgraveyard2.uk.
At Phoenix Graveyard Interactive Ltd., we believe that exceptional gaming experiences are born from a blend of creative passion, cutting-edge technology, and an unwavering commitment to integrity. Our journey began with a clear vision: to create games that not only captivate players but also set new benchmarks for reliability and fairness in the industry. From our headquarters at The Shard in London, our team of seasoned professionals works tirelessly to bring innovative concepts to life, ensuring every spin is an adventure.
Our commitment extends beyond game development. We are deeply invested in fostering a safe and responsible gaming environment, working closely with leading regulatory bodies and industry associations to ensure our operations meet and exceed global standards. This dedication forms the bedrock of our corporate philosophy, building trust with players, casino operators, and partners alike.
Phoenix Graveyard 2 stands as a testament to our technical excellence and innovative approach to game design. This highly volatile slot game, with its captivating dark fantasy theme and a strong 94.0% Return to Player (RTP), showcases our ability to deliver complex, engaging, and fair gameplay.
Phoenix Graveyard 2 is more than just a slot; it's a meticulously engineered experience. The game features an dynamic 5-reel, 4-row grid structure, offering a staggering 1024 ways to win that can expand up to 7776. This is achieved through our unique "Split" mechanics, allowing individual reel positions to increase, creating more opportunities for players. Our in-game features are designed for maximum engagement and strategic depth:
Witness epic clashes between the Phoenix Wild and Reaper Wild, triggering multiplier increases and unique symbol transformations like the scattering of Feather Wilds.
Randomly triggered Phoenix and Reaper Skull features inject unexpected excitement, placing wilds, unlocking feature rows, and granting respins.
For players seeking direct action, our innovative X-iter modes allow direct entry into various game states, from "Bonus Hunt" to "Super Bonus," demonstrating our commitment to diverse player preferences while maintaining transparent RTP and cost structures.
Our Normal and Super Bonus rounds offer persistent Phoenix wilds, additional free spins, and enhanced feature positions, ensuring a rewarding and extended gameplay experience.
Every element, from the semi-transparent purple grid to the orange and turquoise glow of the Phoenix and Reaper elements, is carefully designed to immerse players in a visually stunning and mechanically rich world. The user interface itself is built for clarity and accessibility, featuring large numbers, high-contrast text, and always-visible mode indicators, ensuring a seamless experience across all devices.
Transparency in game mechanics is paramount. The 94.0% RTP of Phoenix Graveyard 2 is clearly communicated, reflecting our commitment to fair play. Our Random Number Generators (RNGs) are rigorously tested and certified by independent auditing bodies like Gaming Laboratories International (GLI) and eCOGRA, ensuring that every outcome is genuinely random and unbiased.
Beyond fairness, we integrate responsible gaming principles directly into our game design. Phoenix Graveyard 2 features a prominent session timer in the top panel, empowering players to monitor their play duration. The game's design respects financial limits, with a clear minimum bet of €0.20 and a maximum of €100.00, alongside a maximum win cap of 25,000x the bet, reinforcing our stance against excessive play and promoting a controlled entertainment experience.
Phoenix Graveyard Interactive Ltd. operates under stringent regulatory oversight, ensuring we meet the highest standards of player protection, security, and ethical conduct. Our licences from the most reputable authorities underscore our unwavering commitment to compliance.
Our leadership team is dedicated to upholding our values and ensuring operational excellence:
We hold the following primary licences for our operations and game provision:
Our games are supplied to operators holding valid licences in various regulated markets globally, always adhering to local legal frameworks. Players are advised to check local regulations regarding online gambling.
Our commitment to excellence is independently verified through various certifications and active participation in industry associations:
Playing responsibly is at the heart of our operations. We are deeply committed to preventing problem gambling and providing a safe, enjoyable environment for all players. Our games are designed with player protection in mind, and we provide comprehensive support and resources for those who need it.
We work in conjunction with national self-exclusion schemes and support services:
A free service that lets you put controls in place to restrict your online gambling activities. www.gamstop.co.uk.
Provides free information, advice, and support for anyone affected by problem gambling. Helpline: 0808 8020 133. Website: www.gamcare.org.uk.
Offers free, confidential help and support to anyone worried about their own or someone else's gambling. Helpline: 0808 8020 133. Website: www.gambleaware.org.
For more detailed information on setting deposit limits, loss limits, or self-exclusion directly on our platform, please visit our dedicated Responsible Gambling page or contact our specialist team at [email protected].
Your security and privacy are paramount. We implement robust measures to protect your personal and financial information:
We are committed to resolving any complaints quickly and fairly. If you have a complaint, please follow our internal complaints procedure:
Contact our Customer Support team via live chat, phone, or email ([email protected]). We aim to resolve all issues within 24-48 hours.
If you are not satisfied with the resolution from Stage 1, you may escalate your complaint to our Compliance Department by emailing [email protected]. We commit to a final response within 8 weeks.
If your complaint remains unresolved after exhausting our internal complaints procedure, you have the right to refer your dispute to an independent Alternative Dispute Resolution (ADR) entity. We utilise eCOGRA for this purpose. You can submit a dispute directly to eCOGRA via their website: Submit a Dispute to eCOGRA.
We offer comprehensive support channels to ensure you can reach us whenever needed. Our dedicated customer support team is available 24 hours a day, 7 days a week.
You can also use our secure online contact form for structured feedback and specific requests.
Gambling can be addictive. Play responsibly. Phoenix Graveyard 2 is a game of chance with 94.0% RTP. Set limits, never chase losses, and seek help if gambling becomes problematic. This game is intended for entertainment purposes only. Players must be 18+ years old. Phoenix Graveyard Interactive Ltd promotes responsible gaming and maintains the highest standards of player protection and regulatory compliance.